Vakif Texte De Clarıfıcatıon Pour Les Patıents Conformément À La Loı Sur La Protectıon Des
INFORMATION TEXT FOR PATIENTS DRAWN BY OZEL AKDENIZ SAGLIK VAKFI YASAM HASTANESI IKTISADI ISLETMESI IN ACCORDANCE WITH THE LAW NR. 6698 ON PROTECTION OF PERSONAL DATA
We hereby kindly request your explicit consent for storing, processing and transfering, if and when so required, your personal data by Ozel Akdeniz Saglik Vakfi Yasam Hastanesi Iktisadi Isletmesi (“Yasam”) and the controlling company and affiliates of Yasam (shall hereinafter be referred to as “Yasam Group”, collectively) by acting in the capacity of Data Controller as prescribed by the Law Nr. 6698 on Protection of Personal Data ("the Law") and the applicable regulations thereto in accordance with the framework as described herein below and in compliance with the Health Services Fundamental Law Nr. 3359, and the Decree Law Nr. 663 on the Organization and Duties of the Ministry of Health and its Affiliated Organizations, and also the Regulations on Private Hospitals, as well as the regulations promulgated by the Ministry of Health, and such other applicable regulations.
- METHOD OF COLLECTION OF MY PERSONAL DATA AND THE LEGAL REASON THERETO:
I am hereby informed that my personal data is collected and processed verbally, in writing, visually or electronically in any manner whatsoever for the following purposes and in order to enable to carry out any and all kinds of businesses, included in the area of activity of Yasam Group, on legal basis and accordingly to enable Yasam Group to perform and fulfill its contractual and legal obligations completely and properly. The legal reason for collection of my data by such persons shall constitute the provisions prescribed under:
The Law Nr. 6698 on Protection of Personal Data, and the Health Services Fundamental Law Nr. 3359, and the Decree Law Nr. 663 on the Organization and Duties of the Ministry of Health and its Affiliated Organizations, and the Regulations on Private Hospitals, and the Regulation on Processing of the Personal Data and Protection of Privacy Thereof, and the regulations issued by the Ministry of Health, and the other applicable regulations.
Also; as provided under the paragraph 3 of the Section 6 of the Law, any personal data in relation to health and sexual life may be processed by any persons, subject to the non-disclosure obligation, or any authorized institutions and organizations without seeking for the explicit consent of the concerned party for the purposes of protecting public health and carrying out preventive medicine, medical diagnosis, treatment and care services.
The personal data shall be processed for the purposes as specified hereunder, and they shall never be used for any other purpose.
- TRANSMISSION OF MY PERSONAL DATA
In accordance with the Health Services Fundamental Law Nr. 3359, and the Decree Law Nr. 663 on the Organization and Duties of the Ministry of Health and its Affiliated Organizations, and the Law Nr. 6698 on Protection of Personal Data, and the Regulations on Private Hospitals, and the Regulation on Processing of the Personal Data and Protection of Privacy Thereof, and the regulations promulgated by the Ministry of Health, and the provisions as prescribed under such other applicable regulations, and for the following purposes; my personal data may be transferred and disclosed to:
The Ministry of Health; the sub-units and family practice centers affiliated to the Ministry; the private insurance companies (health, pension, life insurance, etc.); the Social Security Institution; the Turkish National Police and other law enforcement agencies; the Directorate General of Birth Registry and Citizenship Affairs; the Turkish Pharmacists' Association; the judicial authorities; the national and international laboratories, medical centers, ambulance, medical device and health-care providers, with which we collaborate for the purpose of medical diagnosis and treatment; the health-care facility, to which the patient is referred, or to which the patient has applied personally; your legal representatives authorized by you; the third parties from which we receive counseling and advisory services, including the lawyers, tax advisors and auditors with which we collaborate; the regulatory and supervisory authorities and governmental authorities; and the domestic or international systems and/or the group of companies, to which our hospital is affiliated; and our suppliers, support service providers, archive service providers and business partners, from which we procure service, or with which we collaborate, as based on your explicit consent (you can obtain further information by submitting an application, in writing, to our hospital).
- MY RIGHTS FOR PROTECTION OF MY PERSONAL DATA
In accordance with the Law and applicable regulations; I am hereby informed that I shall be entitled to find out whether my personal data is processed, or not, and to request any information if my personal data has been processed, and to access and request my personal health information, and to find out the purpose of processing of my personal data and whether they have been used for the purposes intended, or not, and to know about the national and international third parties, to whom my personal data is disclosed, and to request any correction in the event that my personal data has been processes incompletely and incorrectly, and to request deletion or disposal of my personal data, and to request service of any notification to the third persons, to whom my personal data is disclosed, of correction of my personal data in case of incomplete and incorrect processing of my personal data and/or of the process for deletion or disposal of my personal data, and to raise any objection against occurrence of any consequence against me by analyzing my data processed by means of the exclusively automatic systems, and also to claim recovery of any damage to me in case of processing of my personal data in breach of the Law.
- PURPOSES OF RETENTION AND PROCESSING OF MY PERSONAL DATA
I am hereby informed, by reading the Information Text on Processing of My Personal Data, that you have obtained my personal data from the Call Center, through internet and mobile applications, from physical locations and similar channels, verbally, in writing, visually or electronically based on the nature of the service provided, in order to be able to provide me with any service at the high standards. Accordingly, my main general and specific personal data, primarily including the personal health data, which is necessary for performance of any and all medical diagnosis, examination, treatment and healthcare services, and which are obtained for such purpose, is specified below:
My ID data such as my full name, Republic of Turkey ID number, passport number or temporary Republic of Turkey ID number if I am not a Turkish citizen, place of birth and date, marital status, sex information; and the photocopy of my TR ID Card or Driving License, or my insurance and patient protocol number and my other identification data, through which you can identify me, as submitted by me; and my contact data such as my address, telephone number, e-mail address; and my financial data such as bank account number, credit card information, IBAN number, invoicing information; and any and all kinds of data about my health and sexual life such as my laboratory and imaging results, test results, biometric and genetic data, medical reports, physician analyses and comments, appointment data, check-up data, examination data, prescription information, which are submitted by me for monitoring purpose, and which are obtained during performance of the medical diagnosis, treatment and healthcare services; and my responses and comments, which have been provided by me in order to assess your services; and my closed-circuit camera system video and audio recording, which has been recorded for audit purposes during my visit to your hospitals; and my accompanying person information in case of any accompaniment; and my voice call records kept when I have contacted your Call Center; and my personal data obtained when I have contacted you by e-mail, letters and other means; and my private health insurance data and Social Security Institution data for the purpose of financing and planning of the healthcare services; and my vehicle license plate data when I use the carpark and vale services; and the surfing information obtained during use of your website and mobile application; and IP address, cookie, browser information; and the medical documents, questionnaires, form information and location data submitted by me with my consent.
I hereby grant my explicit consent for the storage of my "Personal and Private Personal Data” within physical and electronic archives within the organization of Yasam, the Yasam Group and the external service providers with due diligence and in compliance with the provisions as prescribed under the applicable regulations for the purpose of protection of the public health; performance of the preventive medicine, medical diagnosis, treatment and health-care services; planning and management of the health-care services and the financing thereof; disclosure of any information, as requested, to the Ministry of Health and such other governmental agencies and entities as per the respective regulations; fulfillment of the statutory and regulatory requirements; financing of the health-care services by the Patient Services, Financial Affairs, Marketing departments; and disbursement of the examination, diagnosis and treatment costs and expenses; disclosure of any information, as requested, to the private insurance companies as part of the investigations with respect to entitlement; and provision of any information to me about my appointment through the Call Center and Digital Channels; and verification of my identity by the Patient Services, Health-care Professionals and Call Center departments; planning and management of internal operations by the Hospital Management; performance of any analysis by the Quality, Patient Experience, Information Systems departments for the purpose of improvement of the health-care services; provision of any medicine and medical device; performance of a notification for a newborn baby; performance of any research or investigation; monitoring and prevention of any misconduct and unauthorized transaction by the Audit and Information Systems departments; performance of the risk management and quality improvement activities by the Quality, Patient Experience, Information Systems departments; issuance of the invoices against the services by the Patient Services, Financial Affairs, Marketing departments; confirmation of my relation with the in-network organizations of the hospital by the Patient Services, Financial Affairs, Marketing departments; provision of response for any and all kinds of my questions and complaints with respect to the health-care services by the Hospital Management, Patient Experience, Patient Rights, Call Center departments; taking any and all technical and administrative measures by the Hospital Management, Information Systems departments as part of the data security of the system and applications of the hospital; design and transmission of the specific contents and abstract and concrete benefits on the web and mobile channels by the Marketing, Media and Communication departments; measuring, increasing and surveying the patient satisfaction by the Hospital Management, Patient Rights, Patient Experience departments; and fulfillment of the activities for communicating with me for the purpose of providing any information about the Services.
- CASES NOT REQUIRING EXPLICIT CONSENT FOR PROCESSING OF PERSONAL DATA IN ACCORDANCE WITH LPPD
I am hereby informed that my personal data might be processed even in the absence of any Explicit Consent in case of presence of at least one of the following cases: It is required explicitly by the laws; It is required to protect the life or body integrity of for any person, who cannot explain her/his consent due to any actual impossibility, or whose consent is not recognized legally; It is required to process the personal data of the parties to the agreement provided that any agreement shall be established, or that it shall be related directly to performance of such agreement; It is required to enable Yasam Group to fulfill its legal obligations; It has been publicized by the concerned person; It is required to process any data in order to establish, exercise or protect any right; It is required to process any data for the legitimate interests of Yasam Group provided that the fundamental rights and freedoms of the concerned person shall not be damaged. Also, your personal data in relation to health and sexual life may be processed by Yasam Group without seeking for your Explicit Consent for the purposes of protecting public health and carrying out preventive medicine, medical diagnosis, treatment and care services.
Data Security and Right to File an Application
Your personal data shall meticulously be protected within the technical and administrative opportunities, and the necessary security measures shall be taken and provided at a level appropriate for the possible risks, by taking into account the technological opportunities. You can submit your requests under the law by completing the «Formulaire de Demande Conformément à la Loi sur la Protection des Données Personnelles» available on the web address "www.yasamhastaneleri.com" by means of the following methods.